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Service innovation

INNO-Grips Workshop:
Policies in support of service innovation

30th May 2011, 9:30–16:30 hrs
Hotel Mercure Budapest Buda
41-43 Krisztina krt., Budapest, Hungary

Proceedings

  Workshop Summary (including list of participants)

Agenda

09:00– 09:30

Registration & welcome coffee

09:30-09:45

Welcome and introduction

Activities of the European Commission’s DG Enterprise and Industry in the fields of innovation policy for services.

Speakers:

Renata Anna Jaksa, Director, ICEG European Center

Tomasz Jerzyniak, Policy Officer, European Commission, DG Enterprise and Industry, Principal Co-ordinator INNO-Grips

09:45 – 10:45

Relation between policy and service innovation – Presentation of four case studies

This session discusses key findings from the study for a Policy Brief with particular interest on four case studies. What can Europe learn from that company experiences?

Chair: Magdolna Sass, Senior Research Fellow, ICEG European Center

Speakers:

Renata Anna Jaksa, Director, ICEG European Center: Examples of service innovation in India
  Download [407 KB] 

Chen Shin-Horng, Director, International Division at the Chung-Hua Institution for
Economic Research: Innovation policy for e-healthcare – The case of Taiwan

Tamás Szemlér, Senior Research Fellow, ICEG European Center: The case of the Hungarian Netrisk.hu
  Download [331 KB]

Adrienn Fekó, Research Fellow, ICEG European Center: The case of the Spanish Banco Santander
  Download [276 KB] 

Discussion

10:45 – 11:00

Coffee break

11:00 – 12:00

INNO-Grips findings on service innovation policy

This session highlights major findings of the prepared draft Policy Brief on policies in support of service innovation.

Chair: Renata Anna Jaksa, Director, ICEG European Center

Speakers:

Magdolna Sass, Senior Research Fellow, ICEG European Center

Olivér Kovács, Research Fellow, ICEG European Center
  Download [711 KB] 

Discussant:

Brigitte Preissl, Editor-in-Chief Intereconomics, German National Library of Economics
  Download [204 KB] 

Juraj Stancik, DG Joint research Centre Institute for Prospective Technological Studies

Discussion

12:00 – 13:30

Lunch break

13:30 – 14:30

The Smart Guide to Service Innovation:

How to better use Structural Funds for promoting service innovation

An initiative of the European Commission

Speaker:

Sven Schade, Policy Officer, European Commission, DG Enterprise and Industry

Discussion

14:30 – 14:45

Coffee break

14.45 – 16.15

Conclusions for future innovation policy design

This session discusses implications of the trends and developments discussed for future policy to support service innovation. What are the key objectives? Which areas are particularly relevant to be addressed? Which policy instruments promise to be effective?

Speakers:

Anita Wesołowska, Managing Department for Competitiveness and Innovation Programmes Ministry of Regional Development Warsaw
  Download [262 KB] 

Paweł Zerka, Analyst in the "Strategies for Growth" Programme, DemosEUROPA: Service Innovation as a Strength/Opportunity of New Member States

Luis Rubalcaba, Full Professor, Universidad de Alcalá: "Public-private innovation networks in services and policy implicaitons"
  Download [1.13 MB] 

Discussion

16:15-16:30

Concluding remarks and outlook

Tomasz Jerzyniak, European Commission, DG Enterprise and Industry, Principal Co-ordinator INNO-Grips

Renata Anna Jaksa (Director, ICEG European Center)